FAQs

Frequently Asked Questions

Who developed TireWare?
You did!  Seriously, TireWare was developed with input and assistance from tire retailers and wholesalers like yourself. 

How is TireWare delivered to me?
Over the Internet.  And accessible from anywhere on the planet.

What hardware and software do I need?
A standard computer and Internet Explorer is all that is necessary to access TireWare.

What happens if my Internet Service Provider goes down?
These days the Internet is more reliable than your utility company, but it will run on a dial up connection, and if you desire a redundant ISP could be used (i.e., cable or DSL or satellite). 

Is my data secure?
Every TireWare client has their own secure and backed up database, stored redundantly on Rackspace, the IT hosting experts.

What about accounting?
TireWare has partnered with Intuit’s QuickBooks for small to medium organizations and Microsoft’s Dynamics GP for medium to larger organizations for state of the art, robust backend accounting solutions. 

Does TireWare ever change?
Every time you log in new features and functionality are just a click away. 

How hard is it to setup?
TireWare personnel will assist you in getting your inventory, customers, and vendors into TireWare via Excel upload sheets.  Beginning inventory and customer balances are input right before switchover.

How about reports?
TireWare’s backbone is a Microsoft SQL database. All that means to you is reports are easy to formulate and run, downloadable to Excel. 

OK, how about hidden costs?
None.  Our monthly subscription fee includes online system setup, ongoing upgrades, training, maintenance, backup, security, customer help desk and a lifetime warranty.

Can I have access to my data?
We can give you a copy of your SQL database. You can request your data be downloaded to an MSSQL database and it will be sent to you.

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